Sales Training Plus
Would you like to work in the retail sector? K5 is partnering with the organisation Job Club to offer a training programme for those who would like to start or return to work in a retail store (food and non-food areas). After a week refreshing your knowledge of sales theory, you will complete a three-month internship at a store while receiving support from a job coach. This programme is an ideal way to get the training and experience you need to work in the retail sector and is offered three times a year.
Course: Sales Training Plus
Course length: a one-week course and a three-month internship
Course times: Monday to Friday, 9.00–11.30 a.m. and 1.00–4.30 p.m.
Internship times: according to the store's schedule, can include Saturdays
Course fees: CHF 5,000.–
Registration cannot be confirmed until you meet with the programme director. If you are interested in this course, please fill out the online contact form below so we can arrange an appointment with you.
Interested? Click on additional course information for more details and course requirements.
Specifics: Until further notice, the Covid-19 certificate requirement 3G applies to the course. You can find more information in our FAQ. However, the requirements of the authorities (federal government, canton Basel-Stadt) can change at any time. Please inform yourself again on our website before the course begin.
Why is Sales Training Plus right for you?
> You will prepare for the theoretical and practical aspects of working as a sales assistant or cashier.
> You will learn about products in a specific sales area.
> You will acquire the necessary skills for working in sales.
> You will learn how to work at checkout.
What are the prerequisites for the Sales Training Plus programme?
> You have good German skills (level B1/B2) and are able to understand Swiss German.
> You can advise customers.
> You are available to work during store hours (until 8.00 p.m.) and on Saturdays.
What exactly do you learn in this course?
> How to interact with customers
> The basics of working as a cashier
> Merchandise presentation
> General product knowledge
> The demands and responsibilities of working in sales
> Further sales training and a review of sales theory
> Supports you at your workplace
> Helps you develop your potential and create a skills profile
> Facilitates communication between you and those responsible for your internship
> Informs you about job placement opportunities at the company where you do your internship
> Guides you through the job application process
> You will receive a competent assessment from the company where you do your internship.
> You will create a skills profile and professional job application documents together with your coach.
What sets our courses apart?
> Practical lessons: participants learn through real-life examples.
> Interaction: we emphasize communication and student involvement.
> Student-focus: we adapt to your learning pace–from the first day to the last.
> Need-orientation: you determine your learning process. We support you.
> Variety: you learn alone, in pairs and in groups.
> Flexibility: we offer individual tutoring on request.
K5 helps you successfully learn German–customized to your Needs.
A written confirmation of participation will be issued at the end of the programme if a participant has finished the programme. This confirmation includes the programme’s content, dates and number of lessons.
Course fees may be paid in instalments. The first instalment is due when the course begins. Course fees must be paid in full before the end of the course.
Registration can be cancelled at no cost up until one week before the programme begins. After this time, the full fees will be charged.
Due to the current corona pandemic, K5 Basler Kurszentrum is obliged to implement protective measures (e.g. keep distance). By registering for the course, the course participant confirms that the K5 Basler Kurszentrum is authorized to undertake/ adapt appropriate measures in the course structure if necessary, for example the rearrangement of face-to-face lessons to distance learning.
In order for the participants to be able to participate in distance learning, they must have appropriate digital devices (computer, tablet) and an Internet connection and be able to use them (including downloading, for example Video conference apps etc.). Responsibility in this regard rests with the participant. Loan devices are available in limited numbers from the K5.
The course costs remain owed in full in the aforementioned measures. Lessons in distance learning are rated as class attendance.
In addition, K5 Basler Kurszentrum is authorized to exclude participants from the course if thereby official instructions are implemented. Examples include:
- Participants who show signs of illness and /or who dod not or only insufficiently implement the official hygiene measures
- Participants who belong to a risk group according to the Federal Office of Public Health
- Participants who have to isolate themselves according to the Federal Office of Public Health or a medical prescription
The course costs remain owed in full in the aforementioned measures.
Furthermore, the K5 Basler Kurszentrum is entitled to pass on contact details of participants to cantonal authorities in connection with the corona pandemic (e.g. for contact tracing).
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